Senate Finance Committee: Spotlighting IRS Customer Service Challenges | Brownstein Hyatt Farber Schreck

On Thursday, Feb. 17, the Senate Finance Committee held a hearing entitled “Spotlighting IRS Customer Service Challenges.” The witnesses included National Taxpayer Advocate Erin Collins with the Internal Revenue Service (IRS); Jessica Lucas-Judy, director of the Strategic Issues team at the U.S. Government Accountability Office (GAO); and Jan Lewis, chair of the Tax Executive Committee at the American Institute of CPAs. The discussion centered around IT modernization, accessibility, authority and workforce shortages at the IRS.

Please see full Memo below for more information.